This app classifies customer comments into categories and assigns sentiment labels (Positive/Negative).
You can upload your own dataset or use the provided template. The app will append the generated
comment_sentiment and comment_category fields to your dataset.
📝 Instructions:
Upload a CSV file with at least one column: customer_comment.
If you don't have your own data, click Use Template to load a sample dataset.
📂 Categories:
None
📝 Instructions:
Enter a category name and click Add Category to add it to the list.
Click Reset Categories to clear the list.
The customer_comment field will be categorized based on the categories you provide.